Privacy Policy
Last updated: May 1, 2026
1. Who we are
Anchor & Grain is a kitchen remodeling company based in North Atlanta, Georgia. We operate the website at anchorgrain.com. If you have questions about this policy, contact us at contact@anchorgrain.com.
2. Information we collect
When you submit the consultation form on our website, we collect:
- Your name
- Phone number
- Email address
- City or ZIP code
- Project timeline preference
We may also collect standard website usage data through analytics tools (see Section 5), including pages visited, time on site, and general geographic location (city-level).
3. How we use your information
We use the information you provide solely to:
- Follow up on your kitchen remodeling inquiry
- Schedule an in-home consultation if your project is a fit
- Communicate with you about your project throughout the process
We do not use your contact information for marketing to unrelated third parties, and we do not sell your personal information.
4. Information sharing and third-party processors
We do not sell, trade, or rent your personal information.
We use the following third-party service providers to operate our website and process your inquiries:
- Web3Forms — When you submit our consultation form, your form data is transmitted through Web3Forms (web3forms.com), an email forwarding service that delivers the form contents to our team. Web3Forms processes this data on our behalf and is contractually required to handle it confidentially. Web3Forms' privacy practices are available at web3forms.com/privacy.
- Google Tag Manager — We use Google Tag Manager to manage measurement tags on our website. Google Tag Manager itself does not collect personal data, but it loads other tools (see Section 5) that may collect anonymous usage data.
- Email delivery and CRM tools — We may use third-party email and customer relationship management tools to organize and respond to inquiries. These providers process your contact information on our behalf only.
We may disclose your information if required by law or to protect the rights, property, or safety of Anchor & Grain, our customers, or others.
5. Cookies and analytics
Our website uses Google Tag Manager to manage measurement and marketing tags. Google Tag Manager itself does not collect personal information; it acts as a container for other tools we may activate.
We may activate analytics tools (such as Google Analytics) through Google Tag Manager to understand how visitors use the site. When active, these tools may set cookies on your browser to collect anonymous usage data, including pages visited, session duration, and general location. This data is aggregated and does not identify you personally.
You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on .
We do not currently use tracking cookies for advertising retargeting beyond what is configured in Google Tag Manager for measurement of our advertising campaigns. If we add retargeting in the future, we will update this policy.
6. Data retention
We retain your contact information for as long as necessary to fulfill your request and maintain our business relationship, or until you ask us to remove it. Analytics data, when collected, is retained according to the default retention settings of the relevant analytics tool.
7. Your rights
You have the right to:
- Request access to the personal information we hold about you
- Request that we correct or delete your personal information
- Opt out of any future communications from us
- Request that we not sell or share your personal information (we already do not sell or share, but you may confirm this in writing)
If you are a resident of California, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to request information about how we collect and use your personal information.
If you are a resident of the European Union or United Kingdom, you have rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, or erase your data, the right to restrict processing, and the right to data portability.
To exercise any of these rights, contact us at contact@anchorgrain.com or call (470) 560-4467. We will respond within a reasonable timeframe (typically within 30 days).
8. Lawful basis for processing (EU/UK residents)
If you are in the European Union or the United Kingdom, our lawful basis for processing your personal information is:
- Legitimate interest — for following up on your inquiry and conducting our business
- Consent — for any analytics or marketing activity that requires it under local law
9. Security
We take reasonable precautions to protect the information you provide. Our website uses HTTPS encryption. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
10. Children's privacy
Our website is not directed at children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
11. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will update the "last updated" date at the top of this page. Material changes will be communicated more prominently when applicable. We encourage you to review this policy periodically.
12. Contact
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Anchor & Grain
North Atlanta, Georgia